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Network Event

Customer Service Masterclass Organiser: Make It York

Use this masterclass to set or review your business quality standards. Nurture staff talent and add energy to deliver outstanding customer service for an exceptional customer experience.

What you will find at the event:

A two hour masterclass, where you will learn how to use intelligent strategies to develop your Customer Experience Standards, both in person and online.

What you might want to look elsewhere for:

Traditional or formal networking and conferences.

Event details

Event Date: 17.01.2017
Start time: 9:00
End time: 11:00
Cost: Free
Venue: Grays Court Hotel, York
Postcode: YO1 7JH

What’s the benefit of attending:

You'll learn how to boost your bottom line by attracting new customers to your business.

What’s the structure of the event:

Your training highlights will cover:

  • Why brand & image matter for exceptional customer experience
  • Knowing your competitors
  • Building customer relationships
  • Communicating is a two-way process.  Are you listening?
  • Developing your team for success
  • Recognising & rewarding excellence

Things you need to know about the event:

Organised by Make It York with A Fresh View. For more information, check out their websites, here and here

Who is Make It York?

Make It York with A Fresh View

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